Managing performance in a virtual team can be challenging due to limited opportunities for informal recognition and the need for scheduled meetings or written communication. However, the importance of performance management remains unchanged.

Implementing a performance management process that is embedded in team routines is beneficial. Monitoring each team member’s work closely is not feasible or desirable, especially given the team’s overall experience level. Instead, structures and routines can be created to replace traditional performance management and team development functions. Regular team conference calls, one-on-one phone meetings, and regular reports can help maintain the necessary level of contact with virtual teammates.

There are three important reasons to maintain regular contact:

• To promote a collaborative environment.
• To request constructive criticism.
• To provide team members more decision-making ability.