Conflict Styles

The Thomas-Kilmann Conflict Mode Instrument (TKI) was developed by Kenneth Thomas and Ralph Kilmann to help people identify their preferred conflict management style. These styles, which vary in their degree of cooperativeness and assertiveness, were categorized into five categories.

Action : Take the quick test below to determine your dominant style. There are no correct answers, so please answer as accurately as possible.

Get the downloadable PDF here:

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How To Play

  • Step 1: View Your Selected Cards
    The 15 cards you chose in the first quarter are displayed on the screen.
    Step 2: Refine Your Selection
    Click on the 5 values that you feel are most essential out of your 15 selected cards.
    You must reduce your selection to exactly 5 cards to proceed.
  • Step 3: Reselect (Optional)
    You can change your selection at any time by unclick and clicking on different cards before proceeding.
  • Step 4: Proceed to the Next Stage
    Once you have selected 5 cards, click the “Next” button to continue to the next quarter.

How To Play

  • Step 1: View the Card
    All 40 cards are displayed on the screen, each with a title and description.
  • Step 2: Make Your Selection
    Click on the cards that represent values important to you.
    You need to select exactly 15 cards to continue.
  • Step 3: Reselect (Optional)
    You can change your selection at any time by unclick and clicking on different cards before proceeding.
  • Step 4: Proceed to the Next Stage
    Once you have selected 15 cards, click the “Next” button to proceed to the next quarter.