MAKING DISAGREEMENTS POSITIVE INSTEAD OF NEGATIVE

Interpersonal conflict is a common experience that can be frustrating, resulting in a range of negative emotions such as anger and impatience.

Conflict needs to be resolved in order for people in your team to work together effectively, whether it is expressed in furious outbursts or concealed in quiet seething fury.

The ability to resolve conflicts is an important skill, not only for oneself, but also for those around them. Having confidence in one’s conflict management skills allows them to tackle disagreements and address issues without fear or avoidance.

When conflict is managed effectively, it can lead to positive outcomes such as generating new ideas, fostering creativity, and promoting personal growth. These are essential elements of successful business practices.

This session on conflict management is designed to help you enhance your conflict management skills and understand the positive impact conflict can have in your organization.

• Identify the factors contributing to conflict.
• Assess your primary conflict resolution style.
• Gain knowledge and skills in utilizing the Interest-Based Relational approach for conflict management.

After completing the task, you will have a better understanding of your perspective on conflict. With this knowledge, you can develop a strategy to effectively handle conflicts and reach a mutually beneficial resolution.

The ultimate goal of any conflict resolution strategy is to change your attitude toward conflict and develop a positive view. By applying what you learn here, you can master the art of resolving differences and collaborating on a solution that works for everyone.

Read the full version in the PDF below.