The Essential Workplace Conflict Handbook: A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, Or Anyone Who Wants to Resolve ... Productivity (The Essential Handbook) – Paperback
Barbara Mitchell & Cornelia Gamlem
SGD 20.47
Change brings stress and stress brings conflict.
If ever there was a time we needed to understand workplace conflict, it’s now. The Essential Workplace Conflict Handbook explores workplace dynamics and draws on real examples of conflict.
Managed correctly, conflict can be a positive source for innovation and creativity. Positive interactions are critical to successful workplaces around the glove. The Essential Workplace Conflict Handbook gives readers confidence and provides organizations a plan for fostering tension-free workplaces.
The Essential Workplace Conflict Handbook explores workplace dynamics and draws on real examples of conflict as it helps readers understand
- What’s changing in today’s workplaces
- How to find the right solution for the right problem
- Their personal conflict style and how to work with it
- The importance of listening
- How to create options to solve conflicts
- What happens when disruptive behavior gets out of control